How do I open a demo account?
please click "request demo" in the top bar of this page and fill in your details. One of our traders will be in touch with login credentials so you can access and receive their live trades over a 2 week period.
I have a demo Account but I want to open my own account
Great to hear you love what we are doing. In order to open a real account please click here to fill in our secure online application form. You will need a copy of your passport and a utility bill dated within the last 3 months in order to complete your application.
Alternatively download our Account Application Form here, kindly print, fill in and email back to firstname.lastname@example.org
Once we have received your Application Form and necessary documents please allow up to 48 hours for your account to be processed and opened.
How can I check the status of my application?
Simply give us a call on +1 347 201 6158 or drop us an email at email@example.com
How long does it take to open an account
We require up to 48 hours to process and open your account. Please note if you have submitted incorrect information the process may take slightly longer
Who can open an account?
U.S. Citizens, U.S. Residents and Foreign Citizens are welcome to open a Casdaq Trading account. You must be at least 18 years of age to open an account.
Unfortunately we cannot accept account applications from residents of Iran, Cuba, Syria, Sudan, NorthCrimea, Cuba, Laos, Libya, Somalia, Uganda, Vanuatu, Yemen or North Korea
What are the requirements to begin trading in my account?
Depending on the type of account you choose, different requirements apply. Once you have selected a suitable account, sent back all the required documentation and funded your account, trading can commence.
What risks are involved in day trading?
Day trading involves significant risk. We aim to mitigate Market Performance risk by utilizing various stop-loss orders, the majority of all managed trading account trading only allows 3% of your capital to be at risk at any one time. This means the worst case scenario on any given trade is a loss of 3%. Please be sure to review our Risk Disclosure. Additionally, you will find more information if you refer to FINRA's Investor Guidance on day-trading rules.
How many times a day will my account be traded
This completely depends on which account you hold. Accounts with a higher level of funds are likely to be traded with a higher frequency for higher profits. For more informatin please check out our accounts page or give us a call for further information.
How does my trader get paid? Is his or her compensation in line with my interests?
Many investors waste money paying high fees for “account management” or have no idea how their advisor/trader/broker is paid. Many also don’t know the typical advisor and broker is compensated not by clients, but through products they sell. Asking questions about how your trader makes money is smart.
We are proud to operate as performance based traders which means we only make money when we trade your account profitably. Depending on which account you hold we charge between 5% and 30% commissions on profits only.
EXAMPLE: Your Acccount level pays your trader 10% commissions on profits. If they make you $100.00 profit during a trade, you keep $90.00 and pay $10.00 in commissions to your trader.
What do I do if I forget my password?
If you have forgotten your password, you can either click "forgotten password" when attempting to log in to your account. You will then be asked to confirm your email address so we can issue you with a new password directly to your email.
Alternatively, please contact us by phone or email and we will generate and issue a new password for your account.
How do I close my account?
We are sorry to hear you are leaving us, in order to close your account please email your trader requesting your account to be closed. Please include the country, bank name, account holder, IBAN and Swift where you wish your Account Capital to be transferred to. All Account closures must be closed in line with your signed Terms and conditions
How do I change my Password?
In order to change your password, you must be logged into your Casdaq Trading Account. Once you are inside of the trading platform, please click on the "my account" button located in the upper-left hand corner of the screen. Once you click on the "Settings" button, a new pop up window will appear which shall enable you to change your password.
Upon creating a new password, please make sure that it is at least 8 characters, a combination of letters and numbers and contains at least one lowercase and one uppercase character.
Between which hours can I contact my trader?
The majority of our traders operate under EST as the American Capital Markets offer the best opportunities for our traders to enter and exit the market profitably.
Our USA office is open Monday - Friday (07:00am - 17:00pm EST)
Our Hong kong office is open Monday-Friday (08:00am-18:00pm HKT)
How can I contact my Trader
Please feel free to email any questions or queries to your trader direct, alternatively please call their listed phone line, if they are not live trading they will always endevour to be availble to speak with clients.
Why do I need my account managed, day trading looks easy enough
You are wise to question closely the investment advice and motives of anyone who is considered to manage your money. Ask questions, such as: “Does the firm or institution, package or create what is being sold?”; “Does the firm trade in the same securities or funds you are buying?”; and “What fees are being charged?” Working with independent traders, such as Casdaq Trading, protects you from the conflicts of interest and commission-based selling common to many financial institutions, mutual funds and bank-related investment firms.
A testament to our capabilities and trusted advice is that most of our clients are referred to us by existing clients or their lawyer, accountant or business advisor.
Perhaps, you’re thinking, “I can do it on my own”. Possibly, but common barriers to financial progress among most investors are a lack of time, lack of interest and a fear of losing everything. In fact, studies show most investors do not beat market benchmarks. They buy high and sell low. A Casdaq Trader can get you on the right track and make sure you stick to it. He or she can also capture rebalancing and tax-loss selling opportunities that you may be too busy with everyday life to notice. Working with Casdaq, your trader can help you develop a customized plan that will become your own “financial GPS.”
I want enough to retire, so what’s my “number?”
Your “number” or retirement savings threshold won’t come from a simple formula or Web-based calculator. The same “number” does not apply to everyone and may even change as life evolves. Your Casdaq Trader takes a different tack....
Rather than worry about achieving a single number, your trader takes a structured approach to figuring out what you need to be comfortable at various points in your life. Questions range from “How will I generate income in retirement?” to “How will inflation and taxes affect my lifestyle?”
To determine what you need to save now, your casdaq trader will help create a customized plan to reduce your uncertainty and risk for the years to come. One recent study suggests most workers, if they want to retire at age 65 and replace 70% of their working income, must save 10%-21% of pre-tax earnings every year for 35 years. Smart savings and investment choices today are critical to ensuring access to a sufficient and secure post-retirement income.
We use conservative assumptions in planning for your retirement because we believe it is better to manage a surplus as your life progresses. We also help educate you on managing money after retirement. It is critically important, for example, to understand the impact of inflation and identify safe withdrawal rates that account for longer lifespans. As you age, we also help you avoid high risks, and keep investment costs and taxes low.
Like a pilot adjusting a flight plan via course corrections, Casdaq Trading will be there to identify when you’re off-course and get you back on track towards your final destination.
Can Casdaq Trading work with all the members of my family?
Bringing family members and their portfolios along with you to Casdaq Trading often makes good financial sense. The personal planning process we go through frequently involves setting goals affecting family members, such as decisions regarding a cottage, business or charitable giving. Family members will receive the same independent and customized advice as you, while allowing your trader to have a “big picture” that serves everyone’s best interests.
At Casdaq Trading, we have been privileged to advise two and even three generations of one family.
Why have I never heard of Casdaq Trading before?
Casdaq Trading and its traders are well-known among many of the leading fund and investment managers in the industry. As a firm,Casdaq Trading has grown strategically since 2015, bringing only the most experienced and talented traders and talent aboard. Many of our clients have been referred to us by an existing client, or an accountant, notary or lawyer who understands the value we bring to the table. Our focus is not fame. It’s helping you achieve your life’s financial goals.
We also believe you should have a trader who continuously adds value. At Casdaq Trading, we help you stay focused. Managing emotions and our clients’ expectations leads to better investment decisions. In addition to offering accountability and regular performance reporting, our traders keep a long-term perspective and make portfolio changes based on changes in your life — critical to staying the course. We go above and beyond typical account management by advising on your overall financial well-being — going beyond your portfolio to discuss goals for your family, cottage or other properties, business and charitable giving.
At Casdaq Trading, we also believe an educated client is a better client. We devote a significant amount of time and resources to informing our clients on how the markets really work. We host regular education events and seminars at each of our offices, often featuring well-known guest speakers. Further, our traders are always available for one-on-one discussions to answer questions and keep you better informed.
The bottom line is not whether your trader is well-known, but whether your trader knows you well. You can generally judge a good trader in three areas — experience, performance and relationship skills. Each is a key factor when entrusting your money with a trader.
All of our Casdaq Trading teams have significant experience in the financial services and trading sectors. All have a strong record of success in areas of most importance to you — investment decisions, day trading, financial planning and risk management. All of our traders believe in developing a relationship with clients for the long-term and speaking regularly so that your customized financial plan meets your goals. In addition to vetting a traders knowledge, skills and record, always look for independence. Unlike most advisors and investment firms in the marketplace, Casdaq Trading and its team are not compensated for selling specific financial products — our only concern is the growth of your wealth.